Terms and Conditions
Spin the Rooster Terms and Conditions
Eligibility & entry:
- This Spin the Rooster promotion (“Promotion”) is being run by The Marketing Lounge Partnership (a company incorporated in England and Wales with registered number 6467245, whose registered office is at The Cow Shed, Walnut Tree Farm, Lower Stretton, Cheshire, WA4 4PG, the “Operator”), on behalf of Howden Joinery Limited (a company incorporated in England and Wales with registered number 00526923, whose registered office is at 40 Portman Square, London W1H 6LT, “Howdens”).
- By entering the Promotion, entrants will be deemed to have accepted these terms and conditions and agreed to be bound by them.
- The Promotion is open to current Howdens trade customers only who are permanent residents of United Kingdom (England, Scotland, Wales and Northern Ireland only), aged 18 years and above who have purchased any Stanley, Irwin or DeWalt product in 1 invoice between 3rd and 31st January 2023 (inclusive) at participating Howdens depots – see list of participating depots by using the link at term 7 below (subject to terms 4, 5, 6 & 7). At point of sale, you will be given a postcard with a QR code to scan to access the Promotion. The Promotion is not open to any Howdens' trade account that is held by or in the name of a council, trust, school, hospital, or housing association, regardless of whether they make a qualifying purchase. Any accounts with an overdue payment will also be excluded from the Promotion.
- Entrants can claim spins up to the 7th February 2023 or until the total number of prizes have been won (3327 total prizes available), whichever comes first (the “Closing Date”). Any attempted spin after the Closing Date will be invalid and illegible for a prize.
- The Promotion is not open to employees, nor family members of employees of Howdens, the Operator, nor any of their group companies, nor any affiliates of such companies.
- For every qualifying purchase, as outlined in term 3, entrants will receive maximum 1 spin per day, per Trade Account during the Promotion. E.g., If a valid entrant completes two qualifying purchases (outlined in term 3), in two separate invoices (including on the same day) they will be eligible for two spins (not to be spun on the same day).
- The Promotion excludes purchases made in Isle of Man and Republic of Ireland depots. View the list of participating depots here.
How to enter: - To spin, please visit or scan the QR code to be directed to: www.howdensrooster.com/spintherooster(Link opens in a new tab). Entrants will need the following information available:
• First Name
• Last Name
• Email address
• Invoice Number
Entrants will also need to confirm one tick box
• Agree to terms and conditions
Winner selection and notification: - Once an entrant has spun the wheel, they will be notified instantly of the prize they may have won. Prizes will be confirmed via email within seventy-two (72) hours following the spin date following validation check on qualification.
- Entries will be validated against the Invoice Number to ensure a qualifying purchase was made at a participating Howdens depot.
11a. Any entrants who win a prize using false, or inaccurate information i.e. wrong invoice number, not making a qualifying purchase (purchasing any Stanley, Irwin or DeWalt product in 1 invoice) or making the purchase before 3rd January 2023, will have their prize rescinded.
11b. If your entry is rejected due to incorrect details being added, you must be aware that you aren’t guaranteed to land on the same prize if you attempt to spin again.
Prizes: - Prizes are supplied by the Operator (physical prizes within 14 working days from validation; E-Codes and Vouchers – immediately after validation (in email)), with the exception of:
• DeWalt XR Li-Ion 18V Bare Impact Driver (see details below) which will be supplied by Howdens within 7 working days for collection at the depot registered to the account.
• DeWalt 25 Piece Drill Drive Set (see details below) which will be supplied by Howdens within 7 working days for collection at the depot registered to the account. - Prizes will be awarded on a random basis, except that the chance of winning a particular type of prize is weighted as explained below. Howdens’ decision is final and binding in all respects on all entrants and no correspondence will be entered into.
- A valid spin will have the chance to win one (1) of the following prizes depending on where the spinner lands:
• 1x £2,000 Holiday Voucher (worth £2,000.00) (valid for 24 months from date of issue)
• 11x DeWalt Power Tool Bundle (Worth £800.00)
• 5x Apple iPad Mini 6th Generation (Space Grey – subject to availability) (worth £569.00)
• 10x Apple Watch SE 2nd Generation (Space Grey – subject to availability) (worth £259.00)
• 50x DeWalt DCF887N-XJ XR Li-Ion 18V Bare Impact Driver (worth £145.00)
• 100x Road Angel Halo Go Compact Dash Cam (worth £99.00)
• 150x Night Away for Two Voucher (room only) (Not redeemable on a public or bank holiday) (worth £150.00) (valid for 18 months from date of issue)
• 200x £20.00 Just Eat E-Code (worth £20.00) (valid for 12 months from date of issue)
• 300x DeWalt 25 Piece Drill Drive Set (worth £30.69)
• 400x Howdens Branded Beanie Hat (Black) (worth £4.79)
• 1,050x £5.00 Costa Coffee E-Code (worth £5.00) (valid for 12 months from date of issue) FOR WINNERS THAT ARE RESIDENT IN NORTHERN IRELAND, THE £5.00 COSTA COFFEE E-CODE WILL BE SUBSTITUTED BY THE OPERATOR WITH A £5.00 GREGGS E-CODE VIA EMAIL.
• 1,050x £5.00 Greggs E-Code (worth £5.00) (valid for 24 months from date of issue)
3327 TOTAL PRIZES AVAILABLE
All prizes are subject to the Gift Terms and Conditions (at the end of these Terms and Conditions)
13b. Further to the prizes above there is also a chance of landing on:
33x ‘No win’ (no prize) – Try again tomorrow - Delivery and use of a prize may be subject to the Gift Terms and Conditions below.
- Winners may be required to confirm acceptance of a prize and provide additional information (for instance a delivery address) where necessary to deliver the prize.
- The Operator and/or Howdens will not be responsible for any delays caused by any third parties (e.g., the postal service and internet service providers).
- Prizes do not include any costs incurred that are incidental to the fulfilment of the prize, including but not limited to travel, insurance, the cost of transfers to and from airports or stations, food and drink, spending money, accommodation, tax or personal expenses.
- Prizes cannot be transferred, refunded, or exchanged for a cash alternative. The Operator reserves the right to substitute a prize (or any part of them) for a prize or prizes of equivalent or greater monetary value if this is necessary for reasons beyond its control.
- In the event that there are any unwon prizes at the time the campaign ends, these will be put into a prize draw (“Prize Draw”). All participants who entered the Spin the Rooster Promotion will be eligible for the Prize Draw. Prizes will be awarded on a random basis. For every spin of the wheel an entrant has had, they will receive the same number of entries into the Prize Draw i.e. a customer makes 10 purchases/spins, they will be entered 10 times (even if land on no-win) into the prize draw. This Prize Draw will take place on 15th February 2023. Winners will be notified on 16th February 2023 and sent online prizes via email the same day or emailed a request for their postal address on this date for the physical gifts. Participants will receive any physical gifts within 14 working days from receipt of postal address. Any entries that are rejected by Howdens will not be entered into the Prize Draw. Same rules apply to this Prize Draw as the Spin the Rooster Promotion, as applicable (see above and below).
- If the winners of physical prizes cannot be contacted within 14 working days to obtain a postal address Howdens reserves the right to offer the prizes to another entrant.
Liability (ATTENTION IS DRAWN TO THIS CLAUSE): - Except in the case of death or personal injury arising from negligence, or in respect of fraud, the Operator and Howdens, their group companies, their employees, and their agents exclude responsibility and all liability to the maximum extent permitted by law, including in respect of (without limitation): a) any postponement or cancellation of the Promotion; b) any changes to, supply of or use of the prize; and c) any act or default of any third party supplier, which are beyond the Operator’s and/or Howdens reasonable control.
- Participants will have no claim or action whatsoever against the Operator and Howdens, their group companies, their employees, and their agents, employees, or agencies because of participating in the Promotion.
- The Operator and Howdens reserve the right to withdraw or amend the Promotion in the event of unforeseen circumstances outside their reasonable control.
- The Operator and Howdens, their group companies, their employees, and their agents do not accept any responsibility whatsoever for any technical failure, regardless of cause, including, for example, equipment failure, network, server, computer hardware or software failure of any kind, which may restrict, delay or prevent the transmission or receipt of your entry or which may be regarded as spam or junk mail.
- If the Operator or Howdens has grounds to suspect any entrant or third party of cheating, deception or fraudulent or un-sportsman-like conduct of any kind (including, without limitation, manipulating the Promotion or any entry) the Operator or Howdens reserves the right (in their sole discretion) to disqualify any entrant, entry, or person it reasonably believes to be responsible for, or associated with such activity.
- An entrant is responsible for the behaviour of themselves and their guest(s) whilst enjoying a prize. The Operator, Howdens and the prize supplier have the right in their absolute discretion to exclude an entrant and/or guest(s) from participation in a prize if the entrant and/or their guest(s) fail to comply with the directions of the Operator, Howdens or the prize supplier or acts in a manner that is dangerous to themselves or to the public or is anti-social in any manner or which causes a disturbance or nuisance to others.
General: - The Promotion is not sponsored, endorsed or administered by, or associated with, LinkedIn, Facebook, Instagram or Twitter or any other third party and by entering the Promotion you release LinkedIn, Facebook, Instagram or Twitter and any other third party from any action or claim or liability arising out of the Promotion. All third-party trademarks and other intellectual property rights are hereby acknowledged.
- These Terms and Conditions shall be governed by the laws of England & Wales and the courts of England shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with the Promotion except that (i) residents of Scotland may also bring proceedings in Scottish Courts, and (ii) residents of Northern Ireland may also bring proceedings in Northern Irish Courts.
- The Operator and Howdens will only use personal information provided by entrants for the purpose of administering the Promotion except as explained below in relation to photography. Please refer to the Operator’s Privacy Policy(Link opens in a new tab) and Howden’s Privacy Policy(Link opens in a new tab) for further details. Nothing in these terms and conditions shall restrict the Operator or Howdens from disclosing winner information to persons enquiring where required by law (entrants may object to their information being made available in this way or request the information is reduced by contacting the Operator at dco@mlp.agency/ to the ASA, if required to do so.
- Where prizes are third party products or service those third parties’ privacy policies will also be applicable, and acceptance may be a condition of receipt of the product or service.
Photography: - Howdens may wish to share the outcome with other customers and colleagues. If you agree to have your photograph taken Howdens may use this for the purpose of internal communications (Howdens staff) and external social media activity and external marketing/promotional activity to promote Howdens. You agree that Howdens can use your photograph and any other related content provided by you via our social networks and digital marketing platforms (including www.howdens.com(Link opens in a new tab)) and other Howdens and third-party print and digital marketing and promotional materials for as long as we deem appropriate. You also agree Howdens can use your personal data for such purposes.
- You do not have to have your photograph taken if you do not wish to. If you do agree and your photograph (and any other content provided) is used as set out above, it is possible it will then be shared by other social media users/on the internet which will be outside of our control.
For product queries please contact your depot. Promotional queries are dealt with through the “Contact Us” section on www.howdensrooster.com/spintherooster3/help-and-contact(Link opens in a new tab), this service is handled by Marketing Lounge Partnership.
Gift Terms & Conditions
£2,000 Holiday Voucher (valid for 24 months from issue)
- This Holiday Voucher has an expiry date of 2 years from the date of issue.
- The voucher can be used as full or part payment for any Travel Counsellors holiday, booked with the issuing Travel Counsellor.
- No change will be given for any remaining credit.
- The vouchers have no cash value.
- Cannot be exchanged for cash.
- If you have any questions regarding your voucher, please contact Travel Counsellors (free on 0161 464 5000 during office hours: Monday – Friday 9.00 am – 5.00 pm (excluding Bank Holidays)).
- This gift is delivered in the post using Royal Mail 2nd Class Tracked, therefore you must enter your postal address once you receive your congratulations email.
DeWalt DCK665P3T-GB Power Tool Bundle
- You will receive:
• 1 x 18V Brushless Combi Drill 70Nm
Model Number – DCD796
• 1 x 18V Brushless Multi-Cutter
Model Number – DCS355
• 1 x 18V Brushless Planer
Model Number – DCP580
• 1 x 18V Circular Saw
Model Number – DCS391
• 1 x 18V Jigsaw
Model Number – DCS331
• 1 x 18V LED Work Light
Model Number – DCL050
• 3 x 18V 5.0Ah Li-Ion Batteries
• 1 x 90min Multi-Voltage Charger
• 2 x TSTAK(s) - Estimated value £800.00
- 3-year warranty if registered online within 28 days of purchase (1-year if not registered). For more information visit https://www.dewalt.co.uk/MyDewalt/Register
- This gift is delivered in the post using Parcel Force Tracked, therefore you must enter your postal address once you receive your congratulations email.
Apple iPad Mini (6th Generation) – (8.3 inch, Wi-Fi, 64GB) (Space Grey subject to availability)
- Apple iPad Mini is subject to availability.
- There is no cash alternative to the Apple iPad Mini.
- In the case of product lines becoming unavailable, substitutes of equal or greater value will be made.
- Specification:
• 8.3-inch Liquid Retina display with True Tone and wide colour
• A15 Bionic chip with Neural Engine
• Touch ID for secure authentication and Apple Pay
• 12MP Wide back camera, 12MP Ultra-Wide front camera with Centre Stage
• Space Grey (subject to availability)
• Landscape stereo speakers
• Stay connected with ultrafast Wi-Fi 6
• Up to 10 hours of battery life
• USB-C connector for charging and accessories
• Works with Apple Pencil (2nd generation) - 1-year limited warranty and service provided by the manufacturer. If you are a consumer, the limited warranty is in addition to your consumer rights, and does not jeopardise these rights in any way. This means you may still have additional rights at law even after the limited warranty has expired. Use of the iPad Mini is subject to the terms found https://www.apple.com/uk/legal/statutory-warranty/uk/.
- Estimated value £569.00
- This gift is delivered in the post using Parcel Force Tracked, therefore you must enter your postal address once you receive your congratulations email.
Apple Watch SE (2nd Generation)
- You will receive Apple Watch SE (2nd generation) (GPS, 40mm) smart watch.
- Specification
• Case Size 40mm
• Width 34mm
• Dept 10.7mm
• Space Grey (subject to availability)
• Includes Case, Band, 1m Magnetic Charging Cable, Watch Straps.
• Wi-Fi 802.11b/g/n 2.4GHz and Bluetooth 5.0 connectivity
• Up to 18 hours of battery life
• Capacity 32GB
• Water resistant 50 metres, swim proof
• S8 with 64-bit dual-core processor, W3 Apple wireless chip - 1-year limited warranty and service provided by the manufacturer. If you are a consumer, the limited warranty is in addition to your consumer rights, and does not jeopardise these rights in any way. This means you may still have additional rights at law even after the limited warranty has expired. Use of the Apple Watch is subject to the terms found https://www.apple.com/uk/legal/statutory-warranty/uk/.
- Estimated value £259.00
- This gift is delivered in the post using Parcel Force Tracked, therefore you must enter your postal address once you receive your congratulations email.
DeWalt DCF887N-XJ XR Li-Ion 18V Bare Impact Driver – PWR1182
- You will receive: DeWalt XR Li-Ion 18V Bare Impact Driver
• Colour – Black and Yellow
• Batteries – Not included
• Model Number – DC5887N
• Number of Batteries Required – 1
• Output – 400W
• Power Voltage Supply – 18V
• Supplied with: 1x Magnetic Bit Holder, 1x Belt Hook - Estimated value £145.00.
- 3-year warranty if registered online within 28 days of purchase (1-year if not registered). For more information visit https://www.dewalt.co.uk/MyDewalt/Register
- When you receive your Congratulations email, this will include information of when to collect your prize from the depot you made your qualifying purchase at.
Road Angel Halo Go Compact Dash Cam
- The Road Angel Halo Go dash cam is subject to availability.
- There is no cash alternative to the Road Angel Halo Go dash cam.
- In the case of product lines becoming unavailable, substitutes of equal or greater value will be made.
- Accessories included: Road Angel Halo Go Full HD Dash Cam, USB power cable, Dual USB power adapter, 3M adhesive, Instructions
- Features: G-Sensor, Parking Mode.
- Recording: 1080P@30fps HD Loop Recording and 720P@30fps HD Loop Recording.
- Lens: 4 Layer Optics with 130° Viewing Angle - f/2.2 Aperture
- Connectivity: iOS & Android companion app for viewing live and recorded footage
- For information relating to warranty please visit https://www.roadangelgroup.com/pages/limited-warranty
- Estimated value £99.00.
- This gift is delivered in the post using Parcel Force Tracked, therefore you must enter your postal address once you receive your congratulations email.
Night Away for Two Voucher (room only) (valid for 18 months from date of issue)
- The Night Away for Two offer entitles two adults to stay for one night at a participating hotel, in a standard double or twin room, on a room only basis free of charge (breakfast not included), with no obligation to purchase meals or beverages.
- Estimated value £150.00.
- This offer is valid for 18 months from the date your prize is issued. The actual expiry date will be detailed on the covering letter accompanying your prize.
- Bookings can only be made 1-14 days in advance of your first night's stay. Same day bookings and bookings made more than 14 days in advance cannot be accepted.
- This offer can only be redeemed by the eligible customer this gift was issued to and cannot be transferred, gifted or sold.
- Please refer to your accompanying email for details of when you need to book and take your stay by.
- The Night Away for Two offer can only be redeemed against the cost of accommodation at participating hotels, featured on www.onenightfree.co.uk(Link opens in a new tab).
- Bookings can only be made via the dedicated The Marketing Lounge Partnership (MLP) Reservations Department (free on 01565 656 770 during office hours: Monday – Friday 9.00 am – 5.00 pm (excluding Bank Holidays)). Any booking or enquiries made directly with the hotel will not be honoured.
- When redeeming your Night Away for Two offer, you must provide three hotel and date choices – MLP will check availability of your selection in choice order. For example, your first chosen hotel will be classed as your preferred hotel.
- Extra nights’ accommodation, room upgrades, additional guests, special facilities or any other such supplement are chargeable and are to be prepaid for at the time of booking.
- If booking more than one night's accommodation up to 100% of any additional nights will be charged.
- Bookings are made on a non-transferable basis; rooms are pre-paid for and reserved prior to arrival in accordance with the original booking.
- If you cancel your booking, your Unique Booking Code will become void and no monies will be refunded. Any changes to your booking will be treated as a cancellation. In the unlikely event of the venue cancelling, the booking code will be reinstated to be used on a different occasion.
- Children are subject to the individual hotel's normal children rates and reservations. Children may not utilise the offer.
- Bookings are subject to the hotel's availability for the offer. This availability will fluctuate throughout the year. Some hotels operate a strict room allocation policy for promotional bookings.
- This offer is not available on Public or Bank Holidays in the UK- i.e. Valentine's Day, Easter, Christmas Day, Boxing Day, New Year’s Eve and New Year’s Day. Availability may be limited throughout the whole of December and other key annual periods e.g. Mother’s Day and school holidays.
- The offer applies to bookings made in advance and does not apply to guests altering a visit after a booking Is made.
- Any payment for meals, beverages, room service, mini-bar, and phone calls in addition to the offer will need to be settled with the hotel at the time of purchase or when checking out of the hotel, in respect of this credit/debit card details will be required to be provided to the hotel on check-in.
- MLP are not liable to cover any additional costs with regard to damage incurred to property or goods, in respect of this credit/debit card details will be required by the venue on check-in.
- Prices for hotels featured, extra nights, room upgrades, and meals are valid at date of this offer going live but may be liable to change.
- A maximum of one Unique Booking Code can be used on a single booking / per stay.
- Separate bookings, which are believed to be part of the same party, may not combine their unique booking numbers to create a consecutive night stay.
- Each hotel has confirmed its willingness to participate within this promotion. The Promoter or any associated partner cannot be held responsible for any hotel subsequently declining acceptance of a booking using the offer.
- The terms and conditions of each hotel apply.
- Cost of travel to the hotel and the cost of any travel or holiday insurance associated with the use of the Night Away for Two Offer is excluded and is entirely at the expense of each individual. Spending money is not included within the offer.
- MLP, the Promoter and any associated partner shall not be liable for any failure or breach by individual hotels and accept no responsibility for any loss suffered by any participant of the promotion.
- This promotion cannot be used in conjunction with any other promotions or discount schemes or cards generated by either the participating hotels or MLP.
- The Promoter or any associated partner accepts no liability for loss caused, damage to property or personal injury whilst on the premises of individual hotels, whether caused by the acts or omission of any third party.
- No cash alternatives will be offered.
- The Promoter or any associated partner reserve the right to alter, amend or withdraw this offer without prior written notice at their absolute discretion.
- Full terms and conditions apply: https://onenightfree.co.uk/terms-and-conditions.
- In the event of any queries customers should contact The Marketing Lounge Partnership (MLP) Reservations Department (free on 01565 656 770 during office hours: Monday – Friday 9.00 am – 5.00 pm (excluding Bank Holidays)).
£20.00 Just Eat E-Code (valid for 12 months from date of issue)
- This Just Eat E-Code can be redeemed for orders placed online at www.justeat.co.uk(Link opens in a new tab) for part or full payment of goods.
- Protect this E-Code and treat it as cash. Lost, stolen or damaged E-Codes will not be replaced.
- This E-Code expires and cannot be redeemed 12 months after the date of issue.
- This E-Code is not a credit or debit card and cannot be reloaded. Except as required by law, this E-Code is not redeemable for cash, cheque or credit. Your Statutory rights are not affected.
- For full terms and conditions relating to use of this E-Code and balance enquiries see www.just-eat.co.uk/gift-cards.
- Estimated value £20.00.
- You will receive a link to the E-Code within the validation email.
DeWalt 25 Piece Drill Drive Set - TLS0005
- You will receive: 16 x 25mm bits: 2 x PH2, 5 x PZ2, 2 x PZ3, Flat SL6, T10, T15, T20, 2 x T25, T30, 4 x 50mm bits: PH2, PZ1, PZ3, T15, HSS-G drill bits: 3mm, 4mm, 5mm, 6mm, Nut driver, 10mm and case
- Estimated value £30.69
- When you receive your Congratulations email, this will include information of when to collect your prize from the depot you made your qualifying purchase at.
Howdens Branded Beanie Hat
- Colour: Black
- Size: One Size
- Estimated value £4.79
- This gift is delivered in the post using Royal Mail 2nd Class Tracked, therefore you must enter your postal address once you receive your congratulations email.
£5.00 Greggs E-Code (valid for 24 months from issue)
- This E-Code is issued by Greggs plc. You will receive a link to the E-Code within the validation email.
- Estimated value £5.00.
- This E-Code is valid for 24 months from issue. The actual expiry date will be detailed on the E-Code.
- It may be redeemed in the majority of Greggs shops only, exclusions do apply.
- Excluded shops are as follows situated in MOTO forecourts – Doncaster, Ferrybridge, Toddington North & South, Heston, Hilton Park, Lancaster, Southwaite North, Trowell, Leigh Del East & West, Knutsford, Heston East, Frankly North & South, Donnington Park, Trowell South, Wetherby.
- This E-Code cannot be exchanged for cash and no change will be given.
- If you do not spend the entire balance on the E-Code, the remaining balance will be updated after each transaction and shown on your printed till receipt in shop.
- This E-Code will remain valid for 24 months from the date of the last transaction. Any remaining balance will be cancelled on expiry of the valid period.
- The initial and subsequent balances can be checked free on 01916 078285.
- This E-Code has a minimum value of £5 maximum load value per transaction of £250 and a maximum balance value of £1000.
- Greggs plc cannot be held responsible for any lost, stolen or damaged E-Codes.
- Greggs plc reserves the right at its discretion to amend the terms and conditions of this E-Code at any time and take appropriate action, including the cancellation of this E-Code. This does not affect your statutory rights. For full terms and conditions, visit www.greggs.co.uk/terms-conditions(Link opens in a new tab).
- Please take care of this and treat it as you would cash.
£5.00 Costa Coffee E-Code (valid for 12 months from issue)
- The Costa Coffee E-Code contains a value of £5.00. You will receive a link to the E-Code within the validation email.
- For winners that are resident in Northern Ireland, the £5.00 Costa Coffee E-Code will be substituted by the Operator with a £5.00 Greggs E-Code. Please read the terms and conditions above relating to the £5.00 Greggs E-Code.
- This E-Code is valid for 12 months from issue. The actual expiry date will be detailed on the E-Code.
- You may use your Costa Coffee E-Code to purchase eligible items at any participating Costa Coffee shop outlets in the UK excluding Northern Ireland.
- Costa Coffee E-Codes are not able to be redeemed in any Costa Express or Proud to Serve outlet.
- When you use your Costa Coffee E-Code the amount of your purchase will be deducted from the balance on the E-Code.
- The remaining balance may be applied to future purchases. Change will not be given. If your purchase exceeds the balance on the Costa Coffee E-Code you must pay the excess by another payment method.
- You may not exchange or redeem your Costa Coffee E-Code for cash.
- No change or refunds will be given where the sales transaction is for an amount less than the balance on the Costa Coffee E-Code.
- Costa Coffee reserve the right to refuse to accept damaged Costa Coffee E-Codes or any Costa Coffee E-Codes which they believe has been stolen, duplicated, tampered with or is being used fraudulently or is otherwise suspected to be affected by fraud.
- One or more Costa Coffee E-Codes can be redeemed against a single order but no more than five.
- Your Costa Coffee E-Code and the balance on it will expire if the card is not used to make a purchase for 12 consecutive months. For full terms and conditions visit https://gifting.costa.co.uk/terms-and-conditions.